Stakeholder Identification and Prioritisation

Subsequently, we engaged in stakeholder identification to discern those who could offer valuable insights into pertinent issues. Stakeholders encompassed senior management (BoDs, KMPs, CEO, HoDs), customers, employees, supply chain partners, local communities, and investors. Through surveys and discussions, stakeholders were prioritised based on their influence and dependency on our business.

Stakeholder Engagement for Topic Prioritisation

We circulated detailed survey forms tailored to different stakeholder groups to elicit their perspectives on key issues, risks, and opportunities associated with each material topic. Separate survey forms were circulated separately to the different stakeholder groups. A business impact assessment form was circulated among the leadership and employees of our Company and the Societal Impact assessment form was filled out by the workers and other external stakeholders.

Identification of High Priority Material Topics

Following the collation of stakeholder responses, topics were assessed, prioritised, and discussed with senior management to finalise the relevant material topics. This process resulted in the ranking of 11 high-priority material topics and the formulation of the Materiality Matrix. Regulatory standards' requirements were also factored into the prioritisation process.

Process of material topics identification

The approach involved a meticulous assessment of material topics across business segments, prioritising them based on their impact on both business and society. By analysing ratings separately from both the business segments and the HO team, commonalities were identified, highlighting key priorities for us. Topics that consistently rated highly across segments and deemed crucial to both business and society were designated as key material topics. Additionally, insights from senior management led to the inclusion of certain topics, such as waste management, despite not initially ranking as a top material topic.

The outcomes of our materiality exercise have played a pivotal role in shaping our ESG approach. They have equipped us with a profound understanding of areas where our impact can be most significant, facilitating positive change. Our continuous endeavours are closely aligned with these priorities, focussing on risk mitigation, seizing opportunities, and nurturing sustainable value for all stakeholders.